Monday, August 27, 2012

‘DIY’ model portfolios on the increase - FTAdviser.com

This is a really topcial article in much of my work at the moment and highlights the further industry supply chain 'pirating' going on: Players in the supply chain (in this case, advisors) are doing more and more to maintain relevance and margin in their businesses.

Are we entering an era in which there is going to be a desperate competition for securing the relationship with the client?  Will  platforms / advisers / DFMs / asset managers all compete to offer the same services?

My bet is that we are on the cusp of profound industry restructuring and, 'yes', there will be competition for the client relationship.  But, it will be just that the titles that change and perhaps a redefinition of retailers vs wholesalers.

http://www.ftadviser.com/2012/07/30/investments/discretionary-management/diy-model-portfolios-on-the-increase-sEln4mWA1K6h0Hp7AiVLdM/article.html

‘DIY’ model portfolios on the increase


Advisers opting to use ‘DIY’ discretionary management rather than handing business to discretionary and fund of funds managers.


By Bradley Gerrard and Jenna Voigt | Published Jul 30, 2012 | 0 comments

             Advisers are increasingly doing away with the need to outsource their investment management activities to a fund of funds or discretionary manager, by launching their own ‘DIY’ model portfolios.
The latest data shows advisers are flocking to opening DIY portfolios as a way of grouping clients into easily managed, fee-based structures. This enables them to continue to run investments even as the RDR comes into force next year and bans them from receiving commission payments.
Platform giant Fidelity FundsNetwork said more than 280 adviser firms have started using the firm’s new adviser-managed model portfolio service since it launched in October.
Model portfolios are effectively lists that dictate ideal investment portfolios for groups of clients with particular requirements based on their appetite for risk. Many platforms now enable automatic rebalancing of clients’ assets to reflect the changing model portfolios.
Paul Richards, head of sales at FundsNetwork, said there had been a “steady increase in demand” for the DIY portfolio service, adding that many adviser firms were now using it as a “core part of their investment proposition”.
Kim Barrett, senior partner at Barretts Financial Solutions, is running DIY portfolios hosted on the Transact platform.
He said advisers who are outsourcing investments to third parties could risk losing grip of their clients.
“If you are outsourcing then the client will eventually ask themselves why they need you,” Mr Barrett said. “It is such an obvious question but one which will smack advisers around the head if they are not careful.”
Stephen Piper, chief executive of Surrey-based Homecroft Wealth, has also opted for DIY portfolios - he said they gave his clients “more value” than they could get with a discretionary or fund of funds manager.

More

 
He added that many advisers were naturally concerned that they could fall foul of the FSA’s enhanced RDR requirements if they continue to try to advise on investments in any way - but these fears are overplayed.
Nick Bamford, chartered financial planner at Informed Choice, said DIY model portfolios enable advisers to retain value in their businesses - they can “give confidence, educate and reassure” clients about the investment process.
Mike Morrow, sales and marketing director at Ascentric, said half of the month-on-month flows go to model portfolios, with half of that going to adviser-contructed models, but he had not seen a recent significant surge.
“But models generally are continuing to grow as the choice of investment proposition as people look to tidy up their investment proposition before RDR,” he said.

A new world coming...

 
 
Our COO Enda came across the chart below based on the beliefs of Nikolai Kondratiev, a Russian economist (long time dead). Basic assumption is that we are coming to the end of the Information Technology innovation wave and entering a new as yet undertermined wave. The diagram below speculates on drivers, one of which is ‘whole of system design’, where technology seeds into the background and becomes a functioning infrastructure....
 
Strangely enough this is part of the blueprint for Financial Simplicity....
 
 
 
 
 
 
 

What is proposition enablement and why do we need it ?

Quite a few people are asking me about proposition enablement. What is it and why do we need it ?
 
Well the answer really lies in the answer to the questions: 'what do you do and why should you be paid for it ?', and the fact that many wealth management industries around the world are going to undergoe a massive change of consumer and participant behaviour brought on by pricing and fee transparency, not to mention the fact that millions of consumers will now start comparting fees and charges alongside the value they are receiving. Which begs the question, 'what is the value that I am receiving ?' and this comes back to propositions.
 
The point being that moving forward the wealth management industry is going to have to be a lot sharper about articulating what it is doing for investors, not in generic terms, beut specifically what are the decisions and actions that are being taken, what is the consumer benchmark for valuing this type of activity, and how will consumers compare and contrast providers of such. I suspect that it is going to get quite competitive out there as the consumer disects the overall propositions from wealth managers and wealth management web sites and start to string their own permutations of such to get the overall experience that they are seeking. The modern consumers pay for what they value, and do the rest themselves.
 
Now we live in very uncertain times when it comes to consumer experiences. Almost daily there are new propositions and related experiences coming out, and in wealth management this is no different. I alone am working with dozens of firms who are reinventing themselves and their proposition for 2013 recognising that consumer behaviour will be different. They are in essence placing informed bets as to what their customers will pay for. Some will win and grow, some may be tested and rework to adjust.
 
So what has this to do with 'proposition enablement'. Well most of these propositions are the offering of portfolio related products or services, in various forms, styles, philosophies etc, and it makes no sense that each proposition to develop out a full range of systems to support such. In the same way that an operating system on a computer provides a set of standardised components to get access to the computers resources (ie disk space, memory, screen, keyboard etc) in order to save appication developers considerable time, those who are putting 'propositions' together will want the same form of prepackaged componentary to help them put their proposition together. This is what we call 'proposition enablement'.  Financial Simplicity is essentially providing a portfolio based 'operating system' for rapidly enabling the development of portfolio propositions for investors.
 
 
 

 
 

Merton: the individual plan man

Check this article out at:

http://www.iandtnews.com.au/people/merton-the-individual-plan-man

Merton is clearly getting up to speed with Financial Simplicity.

A new era of Coaching

Had great discussion with our CTO today who attended the recent Gartner IT and Architecture Conference in Sydney this week. One of the key points was the changing role of 'IT Departments' in a world where staff bring their own IT (in for the form of tablets and phones etc to work) to work. The view was that IT Departments in organisations are moving from a 'Command and Control' position dictating policies and tightly locking down IT infrastructure to one of becoming 'coaches' on how customer facing people use technology to achieve their commercial objectives.

We are already seeing this where wealth managers inside larger organisations are just totally frustrated with the slow pace of change of in house vendor selection and implementation (which was quick compared to in house builds...) and are using or seeking to use more sophisticated capabilities (such as Financial Simplicity) on the web. They are not doing this for fun, they are doing this so they can compete better for investor customers, deal with them in a better way and at lower risk to the firm, and remain relevant and profitable.

At Financial Simplicity, we are taking this to a whole new level where internally we regard our team as a team of coaches who all add value to areas of our clients' businesses, essentially coaching them, and that includes coaching IT Departments to help coach their stakeholders also.

Some questions for contemplation:

- who are you coaching ?
- who should you be coaching ?
- who is coaching the people you should be coaching ?
- what infrastructure do you need in place to leverage your coaching skills ?

Thursday, August 23, 2012

SELF-SERVICE CONSUMERS TO DRIVE IT SPEND

Reading the latest on-line edition of I&T News, I was struck yet again by the growing strength of the consumer-driven evolution reshaping the financial services industry each hour.  

In just four years' time across the Asia Pacific region, financial services businesses concentrating on the high net worth sector are anticipated to spend $150 million on technology.  The article, SELF-SERVICE CONSUMERS TO DRIVE IT SPEND, and its supporting research, are well worth reading and reflection.  

The challenge of change is well and truly upon us.   Those who will thrive will be working with a truly collaborative infrastucture - one that listens to, and then enables, the clients' changing views. 

http://www.iandtnews.com.au/news/self-service-consumers-to-drive-it-spend