Reading the latest on-line edition of I&T News, I was struck yet again by the growing strength of the consumer-driven evolution reshaping the financial services industry each hour.
In just four years' time across the Asia Pacific region, financial services businesses concentrating on the high net worth sector are anticipated to spend $150 million on technology. The article, SELF-SERVICE CONSUMERS TO DRIVE IT SPEND, and its supporting research, are well worth reading and reflection.
The challenge of change is well and truly upon us. Those who will thrive will be working with a truly collaborative infrastucture - one that listens to, and then enables, the clients' changing views.
http://www.iandtnews.com.au/news/self-service-consumers-to-drive-it-spend
A blog with related materials and commentary towards increasing consumer influence on the wealth management industry.
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